Visiting a boutique spa for the first time should feel simple, not stressful. This guide walks you through a typical visit to Kocoon Spa at Sofitel Beijing Central so you know what to expect before you arrive.
1. Book your appointment
The fastest way to reserve is through our online booking system, available 24 hours a day. You can also call +86 132 416 960 21 or message us on WeChat at Kocoon_spa during business hours. See our Contact & Hours page for full details.
Not sure which treatment to choose? Browse our massage and bodycare menu, Phytomer facials, or spa packages before you book. Our team can also recommend something based on whether you want deep relaxation, skincare, or a longer half-day visit.
2. Find us at Sofitel Beijing Central
Kocoon Spa is on the 3rd floor of Sofitel Beijing Central in Chaoyang District. The spa entrance is inside the hotel SPA Center at No 2 Jianguomen South Street. Jianguomen subway station (Lines 1 and 2, Exit B) is a short walk away.
Full directions in English and Chinese are on our Find us page. We recommend allowing a few extra minutes if you are visiting the hotel for the first time.
3. Arrive a little early
Please arrive about 10 to 15 minutes before your appointment. This gives you time to check in, change, and settle into the lounge before your therapist begins. Kocoon is open daily from 10:00am to midnight.
On your first facial or massage, we will ask you to complete a short confidential health form so we can tailor the treatment safely. Please mention pregnancy, injuries, high blood pressure, or allergies when you book or at check-in.
4. During your treatment
Kocoon is a calm, low-noise environment. Phones should be silenced, and smoking is not permitted in the spa. Our therapists are trained to French professional standards and work with premium products across facials, massages, waxing, and body treatments.
For massage sessions, you may undress fully or wear disposable underwear provided by the spa. Your therapist will keep you covered with towels throughout the treatment. If pressure, temperature, or focus areas need adjusting, speak up at any time.
5. After your session
Every treatment at Kocoon ends with a tea ritual in the lounge. It is a quiet pause before you head back out, and we suggest drinking water afterward to stay hydrated.
Tipping is optional. If you enjoyed your visit, sharing feedback on TripAdvisor or telling a friend is always appreciated by our team.
Good to know before you go
For cancellation rules, late arrivals, age requirements, and spa policies, read our Spa Etiquette page. First-time guests may also find answers in the Help Center.
Ready to plan your visit? Return to the Kocoon Spa homepage to explore services, or book your first treatment today.